R9 700
CompTIA A+
Candidates will learn and Demonstrate baseline security skills for IT support professionals Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices
HARDWARE
Identifying, using, and connecting hardware components and devices
OPERATING SYSTEMS
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including application security support
NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO
HARDWARE & NETWORK TROUBLESHOOTING
Troubleshoot device and network issues
SECURITY
Identify and protect against security vulnerabilities for devices and their network connections
MOBILE DEVICES
Install & configure laptops and other mobile devices
VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts &set up client-side virtualization
OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism
CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)
Course Days: 5 Days
